Careers

Turning Mobility into Utility. Pioneering Edge-AI.

Anagog develops Edge AI solutions that provide real value for many different domains. Our company thrives on technological innovation and out-of-the-box ideas and we’re looking for new team members to further our cause. Feel like you could thrive here and contribute to our solutions? We’d love to hear from you. Please see the open positions below.

Customer Success Manager

Tel Aviv · Full-time

About The Position

This is the career you’ve been waiting for! Joining the Anagog team means working in an innovative, tech-driven and highly collaborative environment.


Job Description (What will you do):

  1. Lead complex onboarding projects, understand our customer’s business requirements and help them reach their business KPIs using Anagog’s technology. 
  2. Become an expert in Mobile Engagement and Digital Marketing, conduct winning product demos and Proof of Concepts, to help shape decision criteria and drive successful production evaluations
  3. Train and educate the customers
  4. Provide the best in class service while understanding issues, the cause and manage the issue escalation and fixing process
  5. Execute customer-facing activities while leveraging and directing internal cross-functional teams and managers to work better as a team

Requirements

  • A committed team player that can help lead others through challenging customer issues
  • At least 2 years of experience as a Customer Success Manager (SaaS environment is an advantage)
  • Positive and resourceful attitude with hunger to succeed
  • Superb written and verbal communication skills as well as interpersonal skills
  • Ability to work in a fast-paced sales environment with minimum supervision
  • Strong project management abilities - pay high attention to details and make sure that everything works as expected
  • High accountability and organizational standards
  • Growth-mindset, you’re constantly striving to learn and improve
  • Technical orientation. 
  • The ability to research, diagnose and resolve business/technical issues
  • Excellent communication and analytical skills
  • Native English or at mother tongue level
  • Working days are Mon – Fri


Apply for this position

Need
more info?
Contact us