Keeping your customers happy and loyal means positive interactions with your team, your service, your product. That is called customer engagement and it is the difference between companies we buy from and brands we trust.
Provide clear value for your customer; personalize the engagement according to your customer’s needs in the moment.
Engagement means personalization and context. Anagog lets you connect with your customers and their real-time experiences by engaging and delighting them in unexpected ways, as they carry on with their daily lives.
The business benefit is clear; engaged customers will complain less, consume more and bring their friends. Create engagement that is relevant and timely and your customers will welcome you in.
Engagement is also a key element of any mobile app strategy, leading to increased daily usage, higher retention and lower Cost of Acquisition. Invest in your customer relationship by paying attention and finding news ways to engage.
Anagog’s JedAI Suite lets you target your customers based on who they are, what they are doing and where they are, for more hyper-personalized, contextual and relevant campaigns that will boost customer engagement.