Are you using a Personal Assistant approach to engage with your customers? Surely the more Personal you can get, the more effective it can be. Getting insights from real-world activities can greatly improve the relevance and the quality of service.
Hyper-personalization supercharges your Personal Assistant by creating more opportunities for relevant suggestions, and ensuring that the engagement fits the context. This increases the utility, usefulness and overall value of the Personal Assistant.
We help expand the range of what the Personal Assistant ‘knows’, enriching the profiles of the users and providing the real-time context which makes a huge difference in understanding the exact needs of the users at the specific moments they need a delightful service.
People who have kids, work late in the city and like to go to music venues.
When the users have dropped the kids off at school.
The restaurant downtown is having live music tonight, with free aperitifs. Should I call the babysitter and book a table?
People who commute by car in rush hour and work in the city.
When they are approaching the office
Let me find you the best parking so you can arrive on time.
People who exercise for more than 4 hours a week and buy at health food shops.
20 minutes after they have finished the workout.
You’re on the right track; shall I order more power bars for you?